Frequently Asked Questions
FAQ: Check Outs and Renewals
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Renew Items I Have Checked Out
Most library material can be renewed twice (except for magazines and reference material). Media items, like DVDs, can be renewed once as long as no holds are placed on the title.
Renew in person: Bring library material you wish to renew, along with your library card, to any San Antonio Public Library location.
Renew online:
Go to the My Account page, click on “items checked-out” – and choose the items to renew. Check your due dates after renewing to make sure no one has your items on hold. More information on My Account
Renew over the phone: Check due dates, renew books, check your holds, and more just by using your telephone. Call 207-6121 (if you're out of town call toll free at 866-432-8950) to access the San Antonio Public Library's automated phone system. Please have your library card and the items you would like to renew by the phone.
Why will an item not let me renew?.
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Check Out Periods and Limits
Loan Periods
- Books, Audiobooks, and eBooks
- Videocassettes, DVDs, Music CDs, and Magazines
Loan Limits- Books - Hardbacks or Paperbacks
- DVDs
- Music CDs
- Videocassettes
- 5 Videocassettes per card
- Audiobooks – Cassettes, CDs and Readalongs
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View Items Checked Out
- Click on the My Account button at the top of the page and enter your first or last name and your library card number. If you have problems, please see Trouble Logging in to My Account? for more information.
- In the “Summary” section of your patron account, click on “# Items currently checked out.”
- Click on “Sort by Due Date” to view the items in the order they are due.
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Returning Items
You can return borrowed materials to any San Antonio Public Library Location.
Book Drops
- Book drops are available at all library locations for your convenience or when library branches are closed.
- To avoid overdue charges, your library materials must be returned to the book drop before closing time on the day they are due.
- Do not leave books or media outside a book drop if it is full. You are responsible for all library materials checked out to your account. The San Antonio Public Library cannot assume responsibility for the items that have not been returned to the circulation desk or deposited inside the book drop.
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Non-circulating Materials
The following types of items are available for library use only.
These items cannot be checked out:
- Reference titles
- Microfilm
- Microfiche
- Newspapers
- Government documents
- Texana materials
- Latino materials
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Trouble Renewing Items?
Is there a hold on the item?
- If someone else places a hold on the item, you will not be able to renew it.
Have you already renewed the item?- Books and audiobooks can be renewed twice. DVDs, videocassettes, music CDs, and magazines can be renewed once.
Is your card in good standing?Other Options- If you are having problems renewing items online, you can renew them by phone instead.
- If you continue to have problems, contact us online or call 207-2500.